This short course will introduce you to our SuperValu Gourmet to Go range.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our Delicatessen Fine Foods.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our SuperValu Deli Daily Counter Maintenance.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to Centra Cold Counter.
It will take on average 30 minutes to read through our Interactive resource and take a short quiz.
This short course will introduce you to our range of fish at SuperValu
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our range of oily fish at SuperValu.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our range of fish.
It will take on average 20 minutes to complete this online course.
This free short online course will give you an overview of the variations of cheese making, product knowledge and examples of pairing cheese with wine and food.
It will take on average 20 minutes to complete this online course.
This short course is level 2 and is aimed as those learners who have already completed SuperValu Delicatessen Fine Foods course.
This course will give you tips on selling our range of charcuterie and speciality meats, curing methods and a wealth of product knowledge.
It will take on average 20 minutes to complete this online course.
This FREE online course will introduce you to the salad bar and inform you on the types of salads and their ingredients.
It will take on average 20 minutes to complete this online course.
The short course will introduce you to our PBOf (prepared by our butcher) hake & cod range.
It will take on average 20 minutes to complete this online course.
The short course will introduce you to our PBOF (prepared by our fishmonger) salmon range.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our range of spirits.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our range of Cooks Ingredients.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to vitamins and minerals and why we need them in our diet.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to the different cuts of meat at your meat counter and the best way to use and cook them.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to the range of exotic fruits available in store.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to the different cuts of lamb at your meat counter and the best way to use and cook them.
It will take on average 20 minutes to complete this online course.
In this course you will learn all about Getting to know your hot counter.
It will take on average 20 minutes to complete this online course.
This short course will help you understand what your customers think about your store
It will take on average 20 minutes to complete this online course.
This short course will introduce you to a day in the life of Produce.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our range of Breads.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our range of Cakes & Treats
It will take on average 20 minutes to complete this online course.
This short course will introduce you to our range of Inspired By made in store salad and sandwiches.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to Shelf Replenishment.
It will take on average 20 minutes to complete this online course.
This short course will introduce to you Cleaning tips for your Self Checkout.
It will take on average 2 minutes to watch this video.
This short course will introduce you to Cleaning tips for your Checkout.
It will take on average 2 minutes to watch this video.
This short course will introduce you to a day in the life of Bakery Operations.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to Food Trace.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to the new Retail Food Safety Programme - Module 1.
It will take on average 15 minutes to complete this online course.
Please note these 6 Retail Food Safety Modules are only applicable to the Food Safety Champion/ Store Manager / Deli Chargehand.
These 6 modules do not certify you in Food Safety Level 1 or 2. Those Food Safety modules need to be completed separately.
Food Safety Level 1 course is part of the Induction Programme for all new employees. There is a legal requirement for Food Safety Level 1 to be completed within 4 weeks of starting work.
Food Safety Level 2 must be completed within 3 months of commencing work. Food Safety courses will need to be refreshed every 2 years (they will show up on the Compliance report for your store).
This short course will introduce you to the new Retail Food Safety & Audit Process - Module 2.
It will take on average 15 minutes to complete this online course.
Please note these 6 Retail Food Safety Modules are only applicable to the Food Safety Champion/ Store Manager / Deli Chargehand.
These 6 modules do not certify you in Food Safety Level 1 or 2. Those Food Safety modules need to be completed separately.
Food Safety Level 1 course is part of the Induction Programme for all new employees. There is a legal requirement for Food Safety Level 1 to be completed within 4 weeks of starting work.
Food Safety Level 2 must be completed within 3 months of commencing work. Food Safety courses will need to be refreshed every 2 years (they will show up on the Compliance report for your store).
This short course will introduce you to the Retail Food Safety Audit Scoring & Results - Module 3.
It will take on average 15 minutes to complete this online course.
Please note these 6 Retail Food Safety Modules are only applicable to the Food Safety Champion/ Store Manager / Deli Chargehand.
These 6 modules do not certify you in Food Safety Level 1 or 2. Those Food Safety modules need to be completed separately.
Food Safety Level 1 course is part of the Induction Programme for all new employees. There is a legal requirement for Food Safety Level 1 to be completed within 4 weeks of starting work.
Food Safety Level 2 must be completed within 3 months of commencing work. Food Safety courses will need to be refreshed every 2 years (they will show up on the Compliance report for your store).
This short course will introduce you to the Retail Food Safety Management System Updates - Module 5.
It will take on average 25 minutes to complete this online course.
Please note these 6 Retail Food Safety Modules are only applicable to the Food Safety Champion/ Store Manager / Deli Chargehand.
These 6 modules do not certify you in Food Safety Level 1 or 2. Those Food Safety modules need to be completed separately.
Food Safety Level 1 course is part of the Induction Programme for all new employees. There is a legal requirement for Food Safety Level 1 to be completed within 4 weeks of starting work.
Food Safety Level 2 must be completed within 3 months of commencing work. Food Safety courses will need to be refreshed every 2 years (they will show up on the Compliance report for your store).
This short course will introduce you to the Retail Food Safety System Support - Module 6.
It will take on average 10 minutes to complete this online course.
Please note these 6 Retail Food Safety Modules are only applicable to the Food Safety Champion/ Store Manager / Deli Chargehand.
These 6 modules do not certify you in Food Safety Level 1 or 2. Those Food Safety modules need to be completed separately.
Food Safety Level 1 course is part of the Induction Programme for all new employees. There is a legal requirement for Food Safety Level 1 to be completed within 4 weeks of starting work.
Food Safety Level 2 must be completed within 3 months of commencing work. Food Safety courses will need to be refreshed every 2 years (they will show up on the Compliance report for your store).
This short course will introduce you to the Retail Food Safety Assist Platform - Module 4.
It will take on average 5 minutes to complete this online course.
Please note these 6 Retail Food Safety Modules are only applicable to the Food Safety Champion/ Store Manager / Deli Chargehand.
These 6 modules do not certify you in Food Safety Level 1 or 2. Those Food Safety modules need to be completed separately.
Food Safety Level 1 course is part of the Induction Programme for all new employees. There is a legal requirement for Food Safety Level 1 to be completed within 4 weeks of starting work.
Food Safety Level 2 must be completed within 3 months of commencing work. Food Safety courses will need to be refreshed every 2 years (they will show up on the Compliance report for your store).
This short course will introduce you to Safe Driving for Work.
It will take on average 20 minutes to complete this online course.
The main reference in this course is to the online service at Supervalu, however the standards mentioned in this course are the same for any delivery service.
This short course will introduce you to the recent trends in defamation claims brought by customers against retailers and will explain how to adhere to best practice in your store.
This course is aimed at Store Owners, Managers, HR Managers, Supervisors and anyone who may reprimand a potential claimant in your store.
It will take on average 20 minutes to complete this online course.
This short course will introduce you to health at SuperValu.
It will take on average 20 minutes to complete this online course.
We have developed a screen on the retailer dashboard to allow stores to have instant access to their current planogram space. Stores can now request a new space for a specific planogram in just a few clicks. This short course will demonstrate how to use the Range Management Application. It will take you approx. 15 mins to complete this course in full.
On completion of this course you will know how to :
1. Access the Range Management Application
2. Submit a space change request
3. Access frozen space management
This short course will introduce you to aspects of retail security awareness. As part of our policy to protect colleagues, customers, property & premises, our stores have a proactive approach to security. It will take you approx. 20 minutes to complete this course followed by a multiple choice style.
This course is suitable for Store Managers and Keyholders.
This short module will demonstrate how to maintain your Frank & Honest 1.0 "E-Line" coffee machine
It will take on average 10 minutes to view these online training videos.
You will learn all about your Frank & Honest machine & gain hints & tips in cleaning and maintaining your machine.
On completion of this course you will know how to troubleshoot your Frank and Honest B2C machine in an event that an issue may occur.
It will take approx. 15 mins to complete this course followed by a short quiz.
This short course will introduce you to Centra's Sustainability agenda.
It will give you an overview of:
- Our Sustainability Commitments
- Current Achievements
- Future Targets
- Sustainability on Social Media
This course is aimed at the Social Media Champion in store and will take on average 20 minutes to complete.
This short course will introduce you to SuperValu's Sustainability agenda.
There is more to sustainability than just the
environment. It is about getting the balance right between the social,
environmental and economic aspects of business.
The internationally recognised Sustainable Development Goals (SDG’S) focus on three key areas of responsibility – Social, Environmental and Economic.
Everyone has a responsibility to embrace these goals and live today in a way that doesn't compromise the opportunities for future generations.
SuperValu’s sustainable pillars of Community, Environment and Sourcing are aligned closely to these goals.
Having completed this course, you will have a better understanding of SuperValu’s Sustainability Agenda.
This online course will take on average 20 minutes to complete.
The short course will introduce you to the importance of using Social Media to highlight what you are doing in your stores, whilst also adhering to the required legal guidelines.
This course is aimed at the Social Media Champion in store and will take on average 20 minutes to complete.
Musgrave, in partnership with The Happy Pear are expanding and developing an extensive range of new products making plant-based eating more accessible to all. By completing this course, you will learn all about The Happy Pear and why it is an exciting part of SuperValu and Centra range in-store.
It will take you about 20 mins to complete this training followed by a short quiz.
The short course will introduce you to the importance of using Social Media to highlight what you are doing in your stores, whilst also adhering to the required legal guidelines.
This course is aimed at the Social Media Champion in store and will take on average 20 minutes to complete.
This course will introduce you to the new features on the NPS Dashboard. On completion of this course you will have a better understanding on how to use the NPS dashboard and how to analysis and action customer feedback.
This course will take you approx. 20 mins to complete in full.
This course will introduce you to the importance of Newspaper & Magazine Management in your stores.
This short e-learning course will take on average 20 minutes to complete.
Welcome to our Dairy Nutrition module where you will discover the benefits of dairy as part of a healthy, sustainable diet.
You will learn about its nutritional composition, the dietary guidelines and we will address some common misconceptions.
It will take on average 20 minutes to complete this online course.
Welcome to our Cheese Production module where you will learn about the unique aspects of Irish dairy, discovering the various techniques used in both artisan cheesemaking and large-scale Cheddar production.
It will take you on average 20 mins to complete this course.
Welcome to Horticultural - Best Practice Guidelines e Learning course.
It will take on average 20 minutes to complete this course and take a short quiz.
This short module will demonstrate how to maintain your Frank & Honest 2.0 "Enigma" coffee machine
It will take on average 10 minutes to view these online training videos.
You will learn all about your Frank & Honest machine & gain hints & tips in cleaning and maintaining your machine.
This short course will introduce you to the Musgrave Processing Hub.
On completion of this course you will have a better understanding of:
- How to access the Processing Hub
- How to search for invoices
- How to print and download invoices
It will take you about 10 mins to complete this module, followed by a short quiz.
Welcome to the Frank and Honest Loyalty App E-Learning course.
Introducing to you our new loyalty solution for Frank and Honest.
This course will take approx. 10 mins to complete followed by a short quiz
- Food Safety Audit overview 2022:
- Food Safety standard updates
- Food Safety Manual update
- Training
- Key watch outs for 2022
The short course will introduce you to Ticketmaster.ie where customers can purchase tickets for GAA matches in our stores.
It will give you an overview of the functions related to purchasing and voiding tickets.
It will take approximately 15 minutes to complete this course.
Welcome to the Frank and Honest Loyalty App E-Learning course.
Introducing to you our new loyalty solution for Frank and Honest.
This course will take approx. 10 mins to complete followed by a short quiz
How do I tick articles orderable:
- After completing this module you will have a better understanding of how to tick articles orderable, this will make the article available to order on intermec the following day
Reduce to clear functionality:
- You will also have a better understanding of how to operate the reduce to clear printer- which will enable you to print prominent reduced labels visible to customers
This short course will introduce you to our Assembled Kitchen Meals.
It will take approximately 20 minutes to complete this online course.
It will give you an overview of:
- The Assembled Kitchen Meals Range
- Food Safety
- How to assemble the products
- Portion Control
- Packaging & Labelling
- How to correctly merchandise and display the range
Webinar 1 will be Retailer focused and will include updates from the FSAI, LRQA and the Retail Food Safety team.
Webinar 2 will
include updates from the FSAI, Food Forensic expert, the Musgrave Food safety
Supplier team and a Musgrave supplier.
This short course will highlight the importance of Range Implementation in our stores. At the end of this module, you will understand how to locate Planograms in Harmony and implement these correctly in your store, as well as how to run reports to check your store's individual performance.
It will take approximately 20 minutes to complete this online course.
This short course will introduce you to the importance of Portion Control at our counters.
At the end of this module, you will understand how to correctly prepare sandwiches, wraps and rolls in our stores, whilst following the recommended portion control guidelines.
It will take approximately 20 minutes to complete this online course.
The Burger Buff is a new and exciting Irish Burger brand that was created in 2021 by Musgrave, in response to an evening trade demand by retailers.
This Competency Quiz is the final part of your Burger Buff training.
You will need to answer all of the questions in each of the 4 quiz sections - there is an 100% pass rate required....
By completing this course you will have an awareness of:
The importance of Fire Safety & the risks associated with fire in the workplace & controlling fire risks by understanding the principles of prevention and recognising potential hazards.
The short course will introduce you to Moo'd our Irish Ice Cream range per counter size.
This module is applicable to stores with the 2.4m counter only.
It will take approximately 20 minutes to complete this online course.
The short course will introduce you to Moo'd our Irish Ice Cream range per counter size.
This module is applicable to stores with the 1.5m counter only.
It will take approximately 20 minutes to complete this course.
The short course will introduce you to Moo'd our Irish Ice Cream range per counter size.
This module is applicable to stores with the 1m counter only.
It will take approximately 20 minutes to complete this online course.
